Zenvo Solutions Privacy Policy
Effective Date: 10 July 2025
1. Introduction
Welcome to Zenvo Solutions. We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains the types of information we collect, how we use and share it, and your choices regarding your information.
2. Information We Collect
2.1 Personal Data
- Identity Data: Name, title, date of birth
- Contact Data: E‑mail address, telephone number
- Account Data: Username, password, profile information
2.2 Technical Data
- Usage Data: Pages visited, time spent on pages, clickstream data
- Device Data: IP address, browser type, operating system, device identifiers
2.3 Marketing and Communications Data
- Preferences for receiving marketing from us and communication preferences
3. How We Use Your Information
- To Provide Services: Process orders, manage accounts, deliver customer support
- To Improve Our Services: Analyse usage trends, develop new features
- To Send Communications: Service updates, marketing materials (with consent)
- To Comply with Legal Obligations: Tax, accounting, regulatory requirements
4. Disclosure of Your Information
4.1 Service Providers
We share personal data with third‑party vendors who help deliver our services (e.g., hosting, payment processors) under confidentiality agreements.
4.2 Legal Requirements
We may disclose your information if required by law or to protect our rights or the safety of others.
4.3 Business Transfers
In the event of a merger, acquisition, or sale of assets, your data may be transferred to the new owner.
5. Cookies and Tracking Technologies
We use cookies, web beacons, and similar technologies to:
- Remember your preferences
- Enable functionality
- Analyse site usage
You can control cookies through your browser settings, but disabling cookies may limit certain features.
6. Third‑Party Links
Our website may contain links to third‑party sites. We are not responsible for their privacy practices. Please review their policies.
7. Security
We implement industry‑standard security measures to protect your data. However, no transmission over the Internet is completely secure.
8. Data Retention
We retain personal data only as long as necessary for the purposes outlined in this policy or as required by law.
9. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access your personal data
- Rectify inaccurate data
- Erase your data (the “right to be forgotten”)
- Restrict or object to processing
- Data portability
To exercise your rights, contact us at socials@zenvo.solutions.
10. International Transfers
We may transfer personal data to countries outside your jurisdiction. We ensure appropriate safeguards, such as standard contractual clauses.
11. Children’s Privacy
Our services are not directed to individuals under 16. We do not knowingly collect data from minors.
12. Changes to This Policy
We may update this Privacy Policy. We will notify you of significant changes by posting a notice on our site or sending an e‑mail.
13. Contact Us
If you have questions or concerns, please contact our Privacy Team at socials@zenvo.solutions.